Shipping Information

At Elevana, we’re committed to delivering your order quickly and reliably. All orders are shipped from Hawke's Bay, NZ. At this stage we are only shipping within New Zealand AND Australia.

Shipping Details:

• Delivery Service: All New Zealand and Australia orders are sent via NZ Post or FedEx using Track and Trace. Non-signature.
• Delivery Timeframe: Expect your package within 1-3 working days for NZ and 3~6 working days for AUS.

Shipping Costs:

NEW ZEALAND

• Orders under $100: Shipping is a flat rate of $7.99.
• Orders over $100+: Enjoy FREE shipping

AUSTRALIA 

• Orders under $100: Shipping is a flat rate of $24.99.
• Orders over $100+: Enjoy DISCOUNTED shipping of $12.99

Tracking Your Order
Once your order is dispatched, you'll receive an email with your tracking link so you can follow your package's journey.

Fast & Local Shipping From
We proudly ship all our products from Hawke's Bay, New Zealand.

If you have any questions about your order, feel free to contact us!